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EP
15
March 27, 2026
with
Filip Smoljan

AI Meets Human Travel Experiences

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About Filip

Filip Smoljan is Chief Growth Officer at Worldee, a young travel marketplace turning real travelers' itineraries into bookable self-guided trips. Creators submit authentic route plans with photos and tips; Worldee packages flights, accommodation, rental cars, and activities — then delivers a digital audio guide through the Worldee app. With 600+ live itineraries, several hundred active creators, and 30–40 new creators registering weekly, Filip is scaling across the US, Germany, and Czech Republic.


What we talked about

Itinerary-first, story-driven travel — Why the itinerary — not the hotel — is the product, and how real traveler UGC resists AI commoditization.

What gets packaged — Everything bookable in one checkout; cash-only stops flagged in advance — with the goal that on-trip spending is restaurants and souvenirs only.

The self-guided shift — Fewer group tours with strangers; more families, solo travelers, and private groups wanting flexible, self-paced trips.

Marketplace growth hacks — Growing demand and supply together by market and nationality — German creators for German travelers — rather than going global on day one.

Human reassurance vs. automation — Americans especially still call before booking; Worldee uses AI internally but keeps customer-facing human trust.

Families and micro-friction — A family product launching with 100+ itineraries, kid-adapted pricing, online doctor support, and plans for in-trip friction moments like illness or injury.


Sharpest moments

On why people travel:

Because that's why people travel. They want to travel to some place because they heard a great story about it.

On authenticity in an AI world:

people will crave for unique authentic experiences.

On the automation gap with customers:

We're not quite there yet with the customer facing side. A lot of our customers still need some reassurance from a real human

On scaling creator content:

It's all about standardization basically of standardizing how the itineraries are created but leaving the leaving the content to be as original as it can be.

On family travel anxiety:

the security and the safety of the family is one of the biggest concerns for families going on a trip together.


Key takeaways

  • Worldee's core is bookable, customizable self-guided trips built from real traveler stories — not auto-generated POI lists.
  • Creators earn revenue share per booking; top creators treat it as a business, most as meaningful side income.
  • Traffic mixes Google, Meta, B2B distribution partners, SEO, and creators promoting their own itineraries organically.
  • Keeping prices, availability, and multi-service data fresh across global destinations is the hardest scaling challenge.
  • Quality control is semi-manual with onboarding and UI guardrails — originality stays with creators, process stays standardized.
  • AI can recommend human-built itineraries; full customer-facing automation is not there yet for high-stakes vacation purchases.
  • Filip's near-term bet: nail product-market fit in three core markets, then accelerate itinerary publishing and family travel.

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